Couple HamamConcierge · an Empire Concierge brand
Hands of a goldsmith holding a ring at a workbench

The Story of a Ring & Private Shopping

Watch your ring come to lifein the heart of Sultanahmet

A private, curated experience with artisan goldsmiths and selected shops in Istanbul’s Old City. Craftsmanship you can watch, your own language at your side, and a concierge who stays with you after you buy.

The journey of a ring

From an idea to a meaningful piece: experience every step.

  1. 1. Design

    Share your ideas and choose the details.

  2. 2. Casting

    See your ring take shape.

  3. 3. Setting

    Add your stone with care.

  4. 4. Polishing

    The final touch for lasting beauty.

  5. 5. Yours

    A unique ring with your story.

What is on the bench depends on the day’s work; the atelier shows you the stages it is working on. Full details of the atelier visit →

A ring box on a terrace at sunset

For proposalsMake it unforgettable in Istanbul

From the ring to the place and the moment itself, our proposal planners at Istanbul Romance take care of every detail, and the atelier visit can be part of the plan.

Explore Istanbul Romance →

Grand Bazaar with a concierge

Explore the Grand Bazaar with a private host who speaks your language. We take you to merchants we have selected, help you find authentic pieces, explain what drives a price, and stay with you after you buy: receipts kept, questions followed up.

How the bazaar day works →

Ceramics and a glass of tea in the Grand Bazaar

Why with us

  • Selected merchants

    A short list we have chosen ourselves; introduced on the day.

  • Your language

    English as standard. German, French, Spanish, Arabic or Russian on request.

  • Receipts & after-sales

    Written receipts kept with us; we follow up on your behalf.

  • Hotel pickup

    VIP car from €23 one way, €45 return, at cost.

Plan your ring & shopping experience

Plan on WhatsApp

Tell us your ideas and we create a personalised plan. Replies 10:00–23:00 Istanbul time.

Frequently asked questions

Is the Grand Bazaar safe?

Yes. It is a covered market with its own security, open Monday to Saturday. Your host walks beside you the whole time, carries nothing of yours and keeps the pace yours. We plan the visit around its opening days (closed on Sundays and religious holidays).

Is there pressure to buy?

No. The atelier visit is about seeing how a fine ring is made and the bazaar visit is about seeing the crafts; whether you buy, and what, is always your decision. Prices are agreed between you and the merchant; we do not set them.

Do you work with trusted merchants?

We introduce you to a short list of merchants we have selected for the quality of their pieces, clear pricing and the way they look after buyers. Their names are not listed here; your host introduces them on the day.

Do you provide hotel pickup?

On request: your host can meet you at your hotel, or a VIP car brings you to the Old City and back, from €23 one way or €45 return, passed on at cost.

Can we see the ring being made?

Yes. At the atelier you see the stages on the bench that day: drawing, casting, setting and polishing. A ring to your own design or an engraving is arranged on request; the atelier confirms the price and the time it needs before any work begins.

What happens after we buy?

Ask for a written receipt for every purchase and send us a copy. If something is not as agreed, message us: we contact the merchant or atelier on your behalf and help resolve it. We do not set prices and cannot refund on a merchant’s behalf.