Couple HamamConcierge · an Empire Concierge brand
Ceramics and tea glasses in the Grand Bazaar

Private Shopping · Grand Bazaar

Grand Bazaar with a conciergea personal shopper who walks beside you

A host who speaks your language, a short list of merchants we have selected, honest guidance on price, and our concierge on hand after you buy.

Carpets, jewelry, ceramics, leather

Four crafts the bazaar is known for, and the questions your host answers before you decide.

  • Carpets & kilims

    Carpets & kilims

    Wool, silk or cotton; hand-knotted or woven; region and age. Shipping agreed before you pay.

    On request
  • Jewelry & gold

    Jewelry & gold

    Carat, weight and workmanship explained; a receipt for every piece. Or visit the atelier with The Story of a Ring.

    On request
  • Ceramics & leather

    Ceramics & leather

    Hand-painted ceramics and leather goods: how to tell workshop pieces from factory ones.

    On request

A calm few hours in the bazaar

  1. 1. Tell us

    Your date, your language and what you are after.

  2. 2. Meet your host

    At your hotel or at the bazaar gate.

  3. 3. Walk the bazaar

    The merchants on our list, at your pace.

  4. 4. Buy, or not

    A written receipt for anything you choose; a copy stays with us.

  5. 5. After you buy

    We follow up on your behalf if anything needs attention.

Your bazaar day at a glance

Where · The Grand Bazaar, in Istanbul’s Old City.
Who · The two of you, or a small private group.
Time · Two to three hours, at your pace. Closed on Sundays and religious holidays.
Language · English. German, French, Spanish, Arabic or Russian on request.
Pickup · From your hotel on request, or with a VIP car from €23 one way.
Combine with · The Story of a Ring, or a private hamam for two to end the day.

Experience fee · On request, shared before you confirm. No payment is taken online. We do not set prices and cannot refund on a merchant’s behalf.

Ceramics in the Grand Bazaar

Plan your Grand Bazaar visit

Plan on WhatsApp

We reply 10:00–23:00 Istanbul time and confirm your host before the visit.

Good to know

Do we have to buy anything?

No. Your host shows you around and answers your questions; whether you buy, and what, is always your decision.

Which languages can our host speak?

English as standard. German, French, Spanish, Arabic or Russian on request: tell us when you write and we confirm your host before the visit.

How are the merchants chosen?

We introduce you to a short list of merchants we have selected for the quality of their pieces, clear pricing and the way they look after buyers. Their names are not listed here; your host introduces them on the day.

Will we pay a fair price?

Your host explains what drives the price of a piece and gives you an honest view of an offer. Prices are agreed between you and the merchant; we do not set them, and bargaining is your choice.

What if something goes wrong after we buy?

Ask for a written receipt for every purchase and send us a copy. If something is not as agreed, such as a delivery, a size or a repair, message us: we contact the merchant on your behalf and help resolve the issue. We cannot refund on a merchant’s behalf.

Can a carpet be shipped home?

If the merchant offers shipping, agree the cost, timing and insurance before you pay, and keep the shipping document with your receipt. We keep a copy and help you follow it up.

When is the Grand Bazaar open?

The Grand Bazaar is closed on Sundays and on religious holidays, so we plan your visit around its opening days.

Can you pick us up from our hotel?

Yes, on request: your host can meet you at your hotel, or a VIP car brings you to the bazaar and back, from €23 one way.